FAQs

  • Effusive are committed to providing you with high quality products, and we want you to be completely satisfied with your purchase. If, for any reason, you are not entirely pleased with your order, we offer a comprehensive returns policy to ensure a seamless and transparent process.

    14-Day Return Policy:

    We accept returns within 14 days from the date of delivery.

    To be eligible for a return, your item must be in the same condition as when you received it, unworn, unwashed, and with all original tags attached. Please note that any items showing signs of wear or damage will not be accepted for return.

    Return Procedure:

    To initiate a return, please follow these steps:

    Contact Us: Submit the form in our “contact us” section on the webpage, within 14 days of receiving your order. Please provide your order number and a detailed explanation of the reason for the return.

    Approval: Once your request is received, our team will review it and provide you with further instructions, including the return address.

    Packaging: Carefully package the item(s) you wish to return, including all original packaging and documentation.

    Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance to ensure your items arrive safely.

    Inspection: Once we receive your returned items, our team will inspect them to ensure they meet our return criteria.

    Refunds:

    Upon approval of your return, we will process your refund within 10 business days. The refund will be issued to the original payment method used for the purchase, excluding any shipping fees paid during the initial transaction.

    Exchanges:

    We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please follow the return process as outlined above and place a new order for the desired item on our website.

    At Effusive, we value your satisfaction and strive to provide an exceptional experience. We appreciate your trust in our brand, and we look forward to serving you again in the future.

    Sincerely,

    Effusive Team :p

  • Yes, we ship internationally to U.S.A, U.K and NZ.

    Our team is currently in discussion of expanding to more locations soon.

  • Sooner than you think…In more ways than one. (if you’ve been paying attention…this is a hint).

    ;p